At The Sol Culture, we strive to provide exceptional products and service to our customers. Please read our cancellation and refund policy carefully before making a purchase.

Sneakers:
Due to the nature of our sneaker products, once an order is placed and confirmed, it cannot be canceled or refunded. Refunds will be initiated only if the product is damaged or incorrect, and there will be no replacements for size issues.

T-Shirts:
If you receive a damaged product or encounter a size issue, we are here to assist you. We offer returns for damaged products or sizing discrepancies. To initiate a returns request, please contact us at support@thesolculture.com within 7 days of receiving your order. Please include your order number and a clear description of the issue in your email.

Cancellation Policy:
While we do not generally accept cancellations for any products, we understand that circumstances may arise. If you have a special situation and need to request a cancellation, please reach out to us at support@thesolculture.com as soon as possible. We will review your request on a case-by-case basis.

Contact Us:
If you have any questions or concerns regarding our cancellation and refund policy, please don’t hesitate to contact us at support@thesolculture.com. Our customer support team is here to assist you and ensure your experience with The Sol Culture is exceptional.